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P-EBT Announcements

 

Updates & Announcements

 
 

P-EBT Update
October 12, 2021

More Than $720M in P-EBT Benefits Issued to Over 630,000 Students

As of October 5, we have processed all of the P-EBT requests we have received from schools – issuing more than $720 million in P-EBT benefits to over 630,000 students for the 2020-21 school year and Summer P-EBT.

We continue to process benefits as schools submit any remaining information for eligible students.

  • If you have not received P-EBT benefits for your child, you can assume 1) your child’s school is not participating in P-EBT 2) your child is not eligible 3) your child’s school did not submit your child as eligible or 4) your child’s benefits are in the pipeline to be issued.

To find out whether your child’s school has submitted eligibility information for your child:

  1. View your child’s information in the P-EBT Parent Portal and
  2. Contact your child’s school with the information from the Parent Portal.

Did you receive a Summer P-EBT flyer but no P-EBT card? If you have received a Summer P-EBT flyer, your child’s card should be on the way. Your child’s benefits have been approved, and a card should be received within four weeks of receipt of the flyer. If you haven’t received your card within this time, contact us to let us know.

Still haven’t received a P-EBT flyer or card? If you have not received a Summer P-EBT flyer in the mail, check the P-EBT Parent Portal to see if a card has been approved for your child.

  • It’s possible your child’s school has not submitted information or there is a problem with the information that was submitted.

Log into the P-EBT Parent Portal to:

  • Check the status of your child’s P-EBT benefits. Parents can see the months that benefits were issued for their child for the 2020-21 school year and summer or if a card has been mailed.
  • Request a change of address for a card mailing. The parent’s request will be sent to the school for confirmation. Once the school approves the change, the address will be changed within the portal and the parent should expect to receive a new P-EBT card at the corrected address within 4 weeks.

    Note: If you need to change an address, you must follow your school's or school district's process for submitting and verifying address changes, which may include providing proof of residency forms in person at your child's school.
  • Monitor status updates on change of address requests: Parents can check the status of their address-change requests within the Parent Portal. Possible statuses include: Submitted, In Progress, Completed, Cancelled, and Denied.

Wondering if your school is participating in the P-EBT Program or if it has submitted information? Check school status here: http://dcfs.la/3ayO8zE. Contact your child’s school or school district to ensure your child’s information was submitted. The information submitted for your child can be viewed from the Parent Portal.

For any other changes or requests, please contact your child’s school.


New Features for the P-EBT Parent Portal

We are continuing to issue Summer P-EBT benefits as schools submit their students’ eligibility information for summer.
 
Summer benefits and remaining school year benefits, including address changes and other corrections, will continue to be issued over the coming weeks. If you have not yet received your child’s Summer benefits, you can expect those benefits to be made available between late August and October. If you’ve yet to receive a card, a card will be mailed in your child’s name, once eligibility information is received from your child’s school.
 
A list of the status of the submission of student information can be found here: www.dcfs.la.gov/assets/docs/PEBT/School_List_PEBT.html.
 

New Features for the P-EBT Parent Portal

Change of Address for Card mailing:
Parents will be able to request a change of address in the Parent Portal in order to have a new P-EBT card sent to their new address. The parent’s request will be sent to the school for confirmation. Once the school approves the change, the address will be changed within the portal and the parent should expect to receive a new P-EBT card at the corrected address within 4 weeks.
 
Status Updates on Change of Address Requests:
Parents will also be able to check the status of their address-change requests within the Parent Portal. Possible statuses include: Submitted, In Progress, Completed, Cancelled, and Denied.
 
Explanations When You Can't Find Your P-EBT Case:
If you cannot find your child’s P-EBT case in the Parent Portal, you will receive a more specific message indicating one of the following reasons the case could not be located:
• The student’s information has been submitted to US and the P-EBT case is being processed, but it has not yet been scheduled for issuance of benefits.
• The student’s information has not been submitted to US.
• The student is not eligible for P-EBT benefits because their school does not participate in the National School Lunch Program (NSLP). The list of schools participating in the NSLP is available on OUR P-EBT website at www.dcfs.la.gov/assets/docs/PEBT/School_List_PEBT.html.
 

More information about P-EBT can be found at: http://pebt-la.org.


All P-EBT benefits scheduled for this week have now been loaded to P-EBT cards

All P-EBT benefits scheduled for this week have now been loaded to P-EBT cards.

  • $173.3 M in P-EBT benefits were issued this week to Eligible Students for the 2020-21 School Year.
  • A total of 535,611 students have been issued P-EBT benefits as of 8/4/21 for the 2020-21 school year.
    • 223,754 of these students who were eligible for May benefits also received Summer P-EBT benefits this week.
  • So far, Louisiana students have received $369 million in P-EBT benefits for the 2020-21 school year and Summer P-EBT.

How do you know what you should have expected to receive in P-EBT benefits this week?

Please check the P-EBT Parent Portal to see if your child was eligible for February through May benefits. Those benefits will appear as a “Benefit Start Date” and a “Benefit End Date” on your P-EBT Parent Portal. Please click here to learn how to access the Portal: http://www.dcfs.la.gov/page/pebt-parent-portal.

If you see an entry for May (noted as 5/1/21 in the “P-EBT Benefit Start Month line” and as shown below), you should also expect to see an entry of “375.0” for “Summer.” We provide more information about when to expect Summer P-EBT benefits on our Summer P-EBT webpage here: http://www.dcfs.la.gov/page/pebt-summer-2021.

My child received a P-EBT card for this school year already. Why didn’t I receive Summer P-EBT benefits yet?

To certify students as eligible for P-EBT, schools must submit a list of students who were in school and on free or reduced-price meals in May 2021.

If you already received a card but your child DID NOT receive P-EBT benefits for May because your school did not report your child as a hybrid or virtual student in May, you can expect to receive benefits on your child’s P-EBT card once the school submits Summer P-EBT information.

New Cards - If your child hasn’t received a P-EBT card for the 2020-21 school year, but is eligible for Summer P-EBT benefits, you can expect to receive a card between late August and early October, after your child’s school submits Summer P-EBT information.


Summer P-EBT Coming Soon to Louisiana K-12 Students

DCFS received federal approval to expand the state's Pandemic EBT (P-EBT) program to cover the summer months.

For Summer P-EBT, each eligible child will receive a one-time payment of $375 to cover both June and July. The program differs from the 2020-21 School Year P-EBT program in that students who attended school in-person, as well as on a hybrid or virtual schedule, would be eligible if they receive free or reduced-price meals and were in school in May 2021.

It includes those eligible for free or reduced-price school meals through the National School Lunch Program (NSLP) and School Breakfast Program (SBP) and those in a Community Eligibility Provision (CEP) school, where all children receive free meals regardless of family income, as of May 2021.

Students who were not previously approved for free or reduced-price school meals, but who apply by July 30, 2021, and are later approved, will also be eligible to receive Summer P-EBT.

Get more details at http://www.dcfs.la.gov/page/pebt-summer-2021.


List of Schools Providing Student Info

DCFS worked with the Louisiana Department of Education and schools around the state to produce a list of schools that have students who are eligible for P-EBT for the 2020-21 school year and the status of information gathering from those schools.

To check the status of the information that your child’s school has submitted to DCFS, please click here. Schools are color-coded by whether that school has submitted information to DCFS (labeled green), has not yet submitted information (labeled red) or does not have eligible students (labeled grey). If you have questions about your child’s school’s status, please contact the school or the school district. Contact information for schools and school districts can be found here.


July 19, Updates

In anticipation of federal approval of Louisiana’s Summer Pandemic EBT (P-EBT) program, the Louisiana Department of Children and Family Services (DCFS) and the Louisiana Department of Education are asking parents who qualify for, but do not currently receive, free or reduced-price lunches to apply for those benefits with their schools or school districts by Friday, July 30, 2021.

Students who are already receiving free or reduced-priced lunches do not need to apply. This includes any student in a school that provides free meals to all students (under a special rule called “Community Eligibility Provision”). This program only applies to students who receive free or reduced-price lunch under the National School Lunch Program or because they attend a CEP school.

DCFS expects to provide more information about the Summer P-EBT program and the P-EBT program for 0-5 age students on SNAP when those programs are approved.

To date, DCFS has issued approximately $192.2 million in P-EBT benefits for 515,624 students for the months of August 2020-January 2021. The third payment, covering February-May 2021, is scheduled to begin loading onto cards on August 4.


July 14, Updates

Cards remaining to be issued – DCFS is still processing and mailing out flyers and cards to eligible students. You can use the P-EBT Parent Portal at http://www.dcfs.la.gov/page/pebt-parent-portal to view the status and details of your child’s P-EBT case.

After linking your child’s P-EBT case to your CAFÉ account, if the status reads “eligible” then benefits have been issued for your child. If the status reads “awaiting issuance” then benefits are processing and have not yet been issued.

November to January Benefits – If you have received a card for your child and your child is eligible for P-EBT benefits for the months of November 2020, December 2020 and or January 2021, those benefits were issued overnight on July 14 and should be available on your child’s card on July 15. If benefits have not been issued for your child for these months, it is because either:

• Your child’s school did not submit information for these months, OR
• Your child was not in a hybrid or virtual learning situation for these months, according to information submitted by the school, and therefore, your child was not eligible.

Benefit amounts can change if a student’s learning situation changed from month-to-month. Being eligible for one month of P-EBT benefits does not guarantee eligibility for all months if the student was no longer in a hybrid or virtual learning situation.

If you believe that the information about your child’s P-EBT benefits is incorrect, you must contact the school or school district to discuss your child’s learning situation.

P-EBT Parent Portal – You can use the P-EBT Parent Portal to view the status and details of your child’s P-EBT case - http://www.dcfs.la.gov/page/pebt-parent-portal.
Troubleshooting tips, video instructions for the portal and video and step-by-step instructions to create a CAFÉ account can also be found on the above page.
The portal will only display months for which benefits have already been issued (August 2020-January 2021). If a month is not displayed on the portal, it means either

• your school did not submit eligibility information for that month OR
• the student was ineligible for that month. Benefit amounts for February-May 2021 are not yet available on the portal.

In coming weeks, DCFS will add additional features to the P-EBT Parent Portal. Stay tuned for more information.

Keep your child’s card - All future issuances of P-EBT benefits for your child, including Summer P-EBT, will be loaded onto the same card.


July 13, Updates

Today, DCFS launched a portal for parents to view their child’s P-EBT case. The Parent Portal can be found here. To access the portal, you will first need to create a CAFÉ account, if you don’t have one already. Both video and step-by-step instructions to do so can be found on the P-EBT Parent Portal page. Once, you’ve created a CAFÉ account, you will need the following information to access the portal and link your child’s P-EBT case to your CAFÉ account:

  • Student Date of Birth
  • Student First Name
  • Student Last Name
  • Local Student ID
  • School Name

If you have more than one child, you can repeat the steps to link multiple P-EBT cases to your CAFÉ account.

A video tutorial with tips on how to use the portal has been published on the above page.

Information submitted by schools is posted to the portal when benefits are processed. Once the required student information has been entered, the following information will be visible on the portal:

  • Student Name
  • Date of Birth
  • Local Student ID
  • School Name
  • Zip Code
  • Benefit Amount Issued by Month
  • Learning Style by Month

At this time, parents will not be able to ask for corrections, including address changes on the P-EBT portal. However, we are working on additional features that would allow parents to make such changes or requests. Also, parents of students for which benefits have not yet been issued will not be able to view their child’s information.

Any requested changes of address or questions about a child's P-EBT eligibility and benefit amounts should be directed to the child's school.

For more information about P-EBT, visit: pebt-la.org.


July 9, Updates

DCFS is continuing to distribute P-EBT benefits to eligible children for the 2020-21 school year and will be as new and updated information is provided by schools and districts.

Future Issuances:  Beginning on July 14, the second set of P-EBT benefits will be loaded onto cards for eligible students. This set of benefits will cover November 2020 to January 2021. The third set of benefits will be loaded onto cards beginning August 4 and covers February 2021 to May 2021.

Please note that benefit amounts are dependent on a child’s learning situation on a month-by-month basis and can change if their learning situation changed.

If you don’t receive benefits on one of the posted issuance dates above, it is possible that your child was not reported as eligible. You should direct any questions about your eligibility to your school. 

Combined Issuances: If you receive your child’s P-EBT card after the above dates, it is possible that there will be multiple sets months of benefits already loaded onto the card. 

Online Parent Portal: On Tuesday, July 14, DCFS will launch a portal for parents to view their child’s P-EBT case. Information submitted by schools is posted to the portal when benefits are processed. Once the required information has been entered, the following information will be visible on the portal:

  • Student Name
  • Date of Birth
  • Local Student ID
  • School Name
  • Zip Code
  • Benefit Amount Issued by Month
  • Learning Style by Month

Requesting Learning Style Changes: If you believe that there is an error in your child’s learning style for a particular month, please contact your child’s school or school district to request a review. While there will be a delay, supplemental benefits will be issued if a correction is made.

Address Changes: If you need to request an address change, please contact your child’s school or school district. While there will be a delay, benefits will be issued once the correction is made. 

For more information on P-EBT for the 2020-21 school year and for a list of frequently asked questions, including how to change your address to receive a flyer, visit our P-EBT FAQs.

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