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Inside DCFS

Bureau of Communications and Governmental Affairs

Bureau of Communications and Governmental Affairs

The Bureau of Communications and Governmental Affairs:

  • Handles public information, public relations and legislative activities for the Department.
  • Advises the Secretary and other departmental officials on public relations and legislative issues. 
  • Serves as a spokesperson for the Secretary and for the Department as a whole.
  • Coordinates media outreach for the Department across the state. 
  • Serves as a liaison for the Department with the media and manages major media campaigns on programs and services. 
  • Interprets departmental policies and actions for the media, agency clients, and the public. 
  • Serves as liaison between the Department and the Governor's Office, lawmakers, other state agencies, federal regulatory and budgetary agencies, the public and the media.


Communications Contacts:

Catherine Heitman
Director of Communications/Press Secretary
Office: (225) 342-9640

Heidi Rogers Kinchen
Public Information Officer (Media/Public Affairs)

Trace Purvis
Public Information Officer (Web/Social/sociaL Media)
Office: (225) 342-9091

Governmental Affairs Contacts:

Chip Coulter
Director of Governmental Affairs
(225) 342-5573



For more information from the Department of Children and Family Services, please visit DCFS' Newsroom.